Customer picked up the repaired cylinder this morning. He was SO EXCITED to see that it basically looked like a new unit. GREAT JOB!! Thanks again for the fast turnaround, he said you guys saved his business.
Thank you for your help making this a better cylinder we are changing to. Changing components we have been using for decades is difficult at the logistics level, but it is nice to know we don’t need to worry about the quality and support from a manufacturer.
You guys are awesome! Said it before and will say it again!
You guys continue to pull off miracles for this account!
For years you’ve given me the type of service that distributors can only dream about. Virtually instant responses on special inquiries, timely shipping updates and drawings and specs when required. This made working with Peninsular easy, fast and profitable.
Always first-class customer service from Peninsular. I wish we purchased everything from you.
Rhode Island Distributor
It is always a pleasure dealing with your team! Inside sales quote turnaround time is excellent. Engineering turns drawings around in a timely fashion. My customers are happy with the final product. I look forward to working with you on future projects.
Thank you very much for your support. The Peninsular Team is absolutely outstanding, very impressive staff. We are in the home stretch now and we appreciate every ones hard work, dedication and the great job with this project.
Thanks for another fast and great quote….hope to have a PO shortly!
Check out these 10,000 psi VERY custom hydraulic cylinders manufactured by one of my best product lines, Peninsular Cylinder Company out of Roseville, Michigan!
First and foremost, thank you very much for collaborating on a very successfully executed project. We purchased (44) LH low-pressure cylinders as part of a hydraulic assembly, delivered on time and within budget….love when a plan comes together!
Great job to all your staff!
We just received the Peninsular cylinder. Thanks so much for the ability to get us this cylinder so quickly. Between you and Peninsular, the two of you got us out of a jam. Please pass on my appreciation and thanks for the extra effort to your contacts at Peninsular. Job well done!
Ohio Distributor & End Customer
You guys are the quickest with quotes and most time also with delivery!
New Hampshire Customer
No issues, just letting you know I’m bragging on you guys with management. Looks like you’re ahead of schedule on our target accounts’ cylinders we ordered, which may be a lifesaver since your competitor is running behind on the LAST order we sent them.
Best quoting response and delivery in the industry, bar none!
From all of the people here who are working our tails off to make this project successful, we thank you for your continued support. Please make sure as many people involved at Peninsular know how much it is genuinely appreciated.
WOW! Great to see such re-active and proactive actions. It’s quite obvious that Peninsular is trying their very best to make continuous improvements to their company and their processes. Keep up the great efforts, we are privileged to be called one of your distributors.
On behalf of our entire staff, I wanted to let you know you guys are doing a great job and we appreciate it!!!
Thank you very much for the outstanding response. Without your responsiveness we would’ve been limited in our ability to accurately respond to the customers needs and inquiries. We appreciate everyone’s efforts, thank you!
I can’t imagine this was an easy task to complete and ship on such a tight schedule. Only great teams and leaders can execute and complete these types of tasks at hand. Your group and all parties involved at Peninsular have definitely displayed this quality in which all other companies strive to achieve.
Recently you’ve had to work with a difficult customer of ours. You’ve gone above and beyond with the multiple changes and issues they have presented us with. The whole Peninsular team is a joy to work with!
Best customer service of any company we represent. I always feel comfortable selling Peninsular because I know I have their total support. I wish all companies we represent treated us like Peninsular.
I just wanted you to know how much we appreciate the efforts of your team. Just another reason we like doing business with Peninsular Cylinders.
I know you may not hear it often enough but….suppliers like yourself are the backbone of our industry!!! We don’t exist without the help and support of our great vendors….Peninsular ROCKS!!!
Peninsular willingness and diligence to follow through has provided us a competitive advantage in our industry. That advantage is paramount to our success and we look forward to partnering with Peninsular Cylinder in the future.
As you know, our success, in large has been due to providing excellent customer service. There is no secret to the recipe. Be respectful, responsive, kind, educate your customer and finally, partner with people and companies that believe and practice the same. Peninsular exemplifies all of these qualities.
Thanks to all who worked to get these orders out so quickly. What a marvel it was that you were able to manufacture (16) cylinders from scratch before the tag supplier could print the proprietary tags.
Missouri Distributor and Customer
Great service as always. Thanks again!
Kudos from our customer. Thanks for being so diligent! GREAT JOB to you and your team!!!
South Carolina Distributor